2024 Subaru Crosstrek Electronic Brochure
Tags: automobile sales, customer satisfaction
I started in the automobile business working my way up with my dad, a very successful Buick dealer in Rockford Illinois. In the mid 80's I decided it was time to venture out on my own and began training. Over the years I have had to evolve with the changes that occur in our business and have structured my training to be personalized for what works best for each client one at a time.
30 years later it is still changing rapidly, each dealership situation is different, each salesperson within that dealership is different so designing training that works for "them" has been my goal years ago and is my goal today. Design training that works for the participants, one person at a time.