Archive | Training RSS for this section

2020 Service Department TODAY

Becoming a 2020 Service Dept. TODAY

Click here: Becoming a 2020 Service Dept. TODAY

SERVICE – the Future of the Car Business

Is your service the “backend” or is it the “BACKBONE” of your dealership?

2018 the Future Sales or Service

Give me a call – Scott Hembrough – 815-978-5038 to arrange for an evaluation.

Salesperson FORECASTING/PROJECTING

July 1, 2018 – the 1st half of the year is in the books. Do you want the 2nd half to be the same as the 1st?

Creating a Game Plan, A Road Map, a definite Work Plan for the month is a way to design your outcome.

You examine your mix of sales, are their segments such as used trucks you may be missing opportunities? You look at the sources of opportunities – Floor/Phone/Internet Social Media/Repeat/Referral. You take into consideration the working days, the amount of opportunities you have for the upcoming month. These are factors we consider when we project for the upcoming month.

 

As you build your forecast, look for the opportunities you may have missed, maybe only 1 or 2 used and you feel a growth opportunity lies here. And, FORECAST in small increments, 10% over previous month. But remember, a GOAL is MANDATORY so whatever you forecast – you accomplish. Then the following month another 10% and then another 10%. By December you will have grown your sales by 60%. What would a 60 increase in sales do for your income?

If you have questions or would like a copy of my “Forecasting Worksheet”, call or drop me a note.

Scott Hembrough

Hembrough Business Systems * www.scotthembrough.com * www.scotthembrough.net

6633 Buckhorn Tr * Loves Park, IL 61111 * (815)978-5038 * hembrough.scott@gmail.com

 

The Digital Disruption by Scott Hembrough

This is a video I prepared that addresses:

  1. Changes and more changes taking place in the automobile dealerships today.
  2. All the various areas I work with in dealerships to help with the Internet challenges.
  3. The techniques I use when working with dealerships that make me unique and describes why my processes work.

Please take the time to view and if I can help – please contact me.

Now if you are a friend or an acquaintance, I am sure you are driving which means you purchased a vehicle from a dealership – please forward to them and help me find a few new clients.

Thank you,

Scott

NADA describes Just Concierge Car

This is from a recent (12/21/17) webinar and what the presenter felt the future BDC/Internet would look like.

The 1st 5-Days / How to handle Internet leads for Maximum Results

Your best chance of engaging an Internet lead is within the 1st few days. In this I have shared all of the “tricks” I have learned watching – participating in webinars, along with “hands-on” work in dealerships.

I cover:

Call: in-coming / out-going / voice messages
Templates: the newest ideas to reduce spamming
Schedules: best chance for immediate contact as well as ideas for long term suggestions

Plus, I share a lot of training “fundamental” that usually don’t make it to the Internet department or the BDC guaranteed to help you increase sales.

Click here to view: The First 5 Days – Handling an Internet Request

Game Plan 2015

Are you planning for Maximizing Profits for 2015?